At SNB Boutique, we prioritize your satisfaction with your purchases. Our Exchange Policy outlines the terms and conditions governing the exchange of products bought from our store. Please review this policy carefully.

1. Eligibility for Exchanges

You may qualify for an exchange if:

  • You possess valid proof of purchase (receipt or order confirmation).
  • The item intended for exchange remains in its original, unworn condition.
  • The request for exchange is initiated within 7 days from the purchase date.

2. Exchange Process

To initiate an exchange:

  • Contact our customer support at Care@snbboutique.com.
  • Present your proof of purchase along with a brief explanation for the exchange request.
  • Our team will examine the item to determine its eligibility for exchange.
  • If the item meets the criteria, you may select another item of equal or lesser value. In case the chosen item is of lesser value, the price difference will not be refunded.

3. Refunds

Refunds are not provided under our exchange policy. If an exchange is not feasible and you are dissatisfied with your purchase, please refer to our Return Policy for details regarding returns and refunds.

4. Changes to this Exchange Policy

This Exchange Policy may be revised periodically. Any modifications will be reflected in the “Effective Date” stated at the top of the policy.

If you have inquiries or require assistance with an exchange, please reach out to us at:

Care@snbboutique.com

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