FAQs
Frequently Asked Questions (FAQs)
1. What is the Online Order Procedure?
Ans: To shop online follow these steps:
- Go to snbboutique.com
- Click on the item you want to order,
- Select Color, and Size and Click on ‘Buy now’,
- If you want to shop for more products then click on "Continue shopping",
- Click on ‘next’,
- Provide your address and details,
- Click on - I confirm my order,
- Pay cash on delivery.
2. Our Order Delivery Time?
Ans: Our delivery time is 7-8 working days.
3. Our Delivery Areas?
Ans: We deliver all across Pakistan.
4. How can I contact SNB Boutique for further inquiries?
Ans: You can directly Contact us at the following details:
Email: Care@snbboutique.com
WhatsApp: +92 3049263330
5. Order cancellation policy?
Ans. Cancellation reasons are the following:
- Orders will be canceled automatically within 24 working hours if you don't Confirm your order on the call given by S'n'B Boutique.
- Customers who return orders after confirmation Call, again and again, their orders are not acknowledged.
- Even if a customer places an order but refuses to take delivery each time, Such customer's orders are automatically canceled.
- Orders received with the wrong address or contact numbers are canceled as soon as received.
6. Do you have a return policy?
Ans: In case of return, follow the given Instructions:
- The item should be unworn and unwashed. Fashion items are still deemed unused even after being tried on for fit. We retain the right to not record
your complaint if a product is returned to us in an inappropriate condition. - The Return period will be 14 days. Please return the product with a copy of the invoice and mention the reason for returning the items.
- You may please send a parcel to us through any courier company at the following address: House no.2 Street no.4 Raiz Town Khanpur, District Rahim Yar Khan.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 10 working days after receiving the return products.
- It is important to Labeling the returned product as ‘Return item’ is important to avoid any discrepancy or inconvenience.
- For further queries about returns, please contact us at +92 304926330.
7. Can I modify my order?
Ans: Yes, you can modify your order by contacting us on the following numbers from Monday to Saturday.
- WhatsApp: +92 304 9263330